Privacidad
What we collect, why, how long, and your rights.
Documento informativo. FLOWTIME aún no tiene sociedad registrada. No es asesoramiento jurídico.
1. Responsable
Controller: FLOWTIME editor (individual / entity being formed). Contact: info@goflowtimes.com.
2. Datos
Minimisation principle.
- First name, last name, email — to send your proposal.
- Phone — optional.
- Stay details and estimate.
- Mensajes del chat del sitio con el equipo (contenido, token anónimo, nombre/email opcionales, marcas de tiempo).
No bank data. No sensitive data.
Datos automáticos
Technical logs for security. Language preference cookie (necessary).
3. Finalidades
- Send your proposal — consent (GDPR 6.1.a).
- Improve the service (aggregated) — legitimate interest (6.1.f).
4. Conservación
Inactive leads up to 12 months; chat threads up to 12 months after last message; consent proof up to 3 years.
Then deleted or anonymised.
5. Destinatarios
Processed by FLOWTIME. Not sold.
Processors: Supabase, Brevo, o2switch.
6. Almacenamiento
Leads in Supabase; email/SMS via Brevo.
7. Derechos
Access, rectification, erasure, restriction, objection, portability, withdraw consent.
Email info@goflowtimes.com. Complaint: your local DPA / CNIL.
8. Cookies
Necessary language cookie only by default. Analytics/ads would require a consent banner first.
9. Seguridad
Restricted access, HTTPS, host backups.
10. Cambios
Policy may change; date at bottom of page.